Privacy Policy
Last updated: September 2, 2026
1. Overview
Competitor Radar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our web application, intelligence APIs, and automated competitor monitoring services (collectively, the "Service").
2. Information We Collect
We collect information directly from you when you register an account, configure monitoring jobs, or contact our team:
- Account Information: Name, work email address, password hash, organization name, and billing contact details.
- Workspace & Configuration Data: URLs of competitor domains, target web pages, custom CSS selectors, notification webhook endpoints, and crawl frequencies.
- Usage & Telemetry: Log data, IP addresses, browser types, session cookies, and interaction timestamps.
3. Public Web Content Crawling Disclosures
Our automated crawlers retrieve and process only publicly accessible website content (HTML, public stylesheets, and browser snapshots) from domains explicitly specified by our users. We do not attempt to bypass paywalls, authentication walls, or CAPTCHA barriers.
4. How We Use Your Information
- To provide, operate, and maintain your workspace and competitor monitoring pipelines.
- To generate AI-powered diff analysis, strategic battlecards, and executive email alerts.
- To authenticate your session, enforce multi-tenant organization boundaries, and prevent abuse.
- To communicate critical product updates, security advisories, and weekly intelligence digests.
5. Data Retention & Security
We store data using industry-standard encrypted storage and isolated tenant schemas. Snapshots, visual diffs, and change histories are retained for as long as your workspace remains active, or until you choose to delete monitored assets.
6. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you possess rights to access, rectify, port, or request deletion of your personal data. You may exercise these rights at any time by contacting us at privacy@competitorradar.io.
7. Contact Information
If you have questions or concerns regarding this Privacy Policy, please email us at legal@competitorradar.io.